Reference

A-Z Site Index

Advertising Standards Assoc. is here to make sure all advertising, wherever it appears, meets the high standards laid down in the advertising codes.
Consumer Direct  regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.
Consumer Focus  is the new consumer champion working in England, Wales, Scotland and, for post, Northern Ireland.
Equal Opportunities Commission is working to eliminate discrimination, reduce inequality, protect human rights and to build good relations, ensuring that everyone has a fair chance to participate in society
Money Made Clear  from the Financial Services Authority. We cut out the jargon and give you just the facts about financial products and services, helping you to make an informed decision
Ofcom is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services
.Office of Fair Trading The OFT is responsible for making markets work well for consumers. We achieve this by promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive.
Rail Regulator The Office of Rail Regulation (ORR) is the independent safety and economic regulator for Britain's railways
Trading Standards Central a one stop shop for consumer protection information in the UK. The site is supported and maintained by TSI, the Trading Standards Institute.
Women and Equality Unit The GEO is responsible for the Government's overall strategy on equality as well as women’s issues across Government

CEDR Centre for Effective Dispute resolution an independent non-profit organisation with a public mission and supported by multinational business, law firms and public sector organisations. We work in the UK and internationally to cut the cost of conflict and create a world of choice and capability in conflict prevention and resolution.
Complain Domain Complaining can be stressful and time-consuming. We reduce the burden of complaining for you. £20 fee
How to Complain This service is FREE and independent, empowering you to get results
Mediation UK index of sites for dispute resolution.
Scottish Mediation Network This site will help you to find out more about the different kinds of mediation available to you, and to help you find mediation services throughout Scotland.

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers
Advice Guide The online CAB service that provides independent advice on your rights

Compact Law is the leading provider in the UK for legal documents and information. Including business, employment, health & safety and human resources.
Equal Opportunities Commission is working to eliminate discrimination, reduce inequality, protect human rights and to build good relations, ensuring that everyone has a fair chance to participate in society
Women and Equality Unit The GEO is responsible for the Government's overall strategy on equality as well as women’s issues across Government

Other Consumer Sites

BBC Watchdog Website for the BBC programme.
Consumers' Association (Which?) does more than just test washing machines. We campaign to get a fairer deal for all consumers and publish expert, unbiased information to help you make the right choice, whatever you're buying